Practice Management

Leadership, practice ownership, patient management, practice systems and transition.

You have your own vision of what makes an ideal practice. Detail and document your vision with our sample business plans. Use step-by-step checklists for opening, transferring ownership of or closing a practice. Get tips on marketing your practice, patient education tools and more.

Dental Software Transition Checklists

Developed by a long-time information technology veteran and electronic health records expert, these checklists will help you start the transition to a new software.

Patient Notifications and Disclosures Checklist

This is a checklist of required patient and public notifications and disclosures.

Patient Personal Information Form

This form is designed for internal office use only. It should not be shared with the patient and is intended to provide the practice with a way to document personal information about the patient to help refresh staff members’ minds prior to the patient visiting the practice.

Patient Portal Implementation Checklist

Understand how a patient portal can assist your practice with patient communication, record-keeping and overall office efficiency with this resource. Use our checklist to evaluate your practice’s need for a patient portal and valuable features to consider before implementation.  

Patient Records - Requirements and Best Practices

Format and content, patient access to records and requests to amend, disclosure of information, data breach notification, retention and disposal, transferring records in a sale.

Patient Records, Communication and Marketing

Patient records, communication and marketing considerations and requirements for the new practice owner. This resource includes HIPAA security requirements.

Patient Request to Access Records (Records Release) Form and Q&A

Summary of records release rules with customizable sample form. Patients have the right to access their record and can request paper, film or electronic copies.

Patient Request to Restrict Disclosure of Patient Health Information to a Dental Benefit or Health Care Plan

Includes information on this patient right to restrict disclosure of patient health information to a dental benefit or health care plan and a sample form to use for a patient who requests such a restriction.

Patient Testimonials

This checklist provides an outline of the steps to take when collecting patient testimonials and conducting patient surveys.

Payment Considerations with Dental Benefit Plans

Common patient collection considerations while working with dental benefit plans.

Planning for Growth with Marketing

Developing a successful marketing plan.

Practice Interruption and Mutual Aid Group Guidelines: Strategies for Disability or Death.

TUnexpected or untimely illness, injury or death can cause interruptions in dental practices. Ideally, a practice will have a plan in place for such events, but dentists, partners, spouses and staff are often caught unprepared and without an established plan of action.

These guidelines offer assistance with the organization of a mutual aid group in the event a dentist suffers a disability or death without the benefit of a pre-written plan.

Practice Startup Checklist

Guidelines to bring practice equipment on line after closure.

Practice Transitions: Patient Records Best Practices

Discusses the role of HIPAA business associate agreements and other steps a dentist can take to ensure the privacy and security of patient information following a practice closure or sale.

Prepare for Financial Consultation Success

Here you’ll find a compiled list of items to help prepare you for the financial consultation and ensure your team is ready to have a knowledgeable conversation.

Preparing for Associate Job Placement

There are many elements involved in preparing and marketing yourself for employment. In this section you will get tips to create an effective curriculum vitae, write a compelling cover letter, understand your social media profile and how to use it to market yourself, how to network, how to budget and plan for your projected associate salary, and finally how to narrow down the location(s) in which you want to live and work.

Provider Biography Template

Template for writing a Provider Biography that can be used to market the practice or introduce a new provider.

Receipt of Unsolicited Products or Services

Did you receive products you did not order, and then were invoiced for them? Have you received an invoice for advertising you did not order? Use this sample letter to notify the company that state and federal law allow you, the recipient, to use or dispose of the product in any manner you see fit and that you may take action, as allowed by law, if the company continues to seek payment for the product or unsolicited service.

Records and Documents Retention Guidelines

Use this table to determine how long to keep business records such as payroll and employee records, patient records, EOB's and more.

Regulatory Compliance Tips for New Dentists

A description of actions a new dentist should take once they have obtained their dental license.  

Resources for New Dentists

CDA offers a variety of tools to help you easily navigate the transition into your new profession and your early years.

Sample Notification Letter to Dental Board Regarding Dentist's Death or Incapacity

Certain non-dentists may, upon a dentist's death or incapacity, contract with another licensed dentist or dentists to continue his or her dental practice for a period not exceeding 12 months if certain conditions are met. One of the conditions is to notify the Dental Board.

Sample Notification Letter To Patients Regarding Dentist's Death or Incapacity

To avoid claims of abandonment, dentists who are separating from practice (or the families of deceased or incapacitated dentists) must notify patients in writing.

Sample Patient Photograph Authorization Form

Form to gain consent when using patient photos in your practice marketing materials.

Sample Patient Testimonial Authorization Form

Use this form to obtain a patient’s written permission to display a testimonial and/or use the testimonial for future marketing efforts.

Sample Withdrawal Letter Dentist Retiring or Relocating

To avoid claims of abandonment, dentists who are separating from practice must notify patients in writing. Use this sample letter when a dentist is retiring or relocating, and be sure to include the Request for Access to Patient Records form.

School Absence Release Form

Notification to School Administrators regarding California Education Code to excuse student from absence due to medical, dental, optometrical and chiropractic treatment. Includes sample of School Excuse Note.

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