Practice Management

Utilize this form when offering patients automatic credit card payments. Be certain to comply with your merchant card processor's security standard for this type of payment.

Steps to follow when your dental practice experiences a cyber incident that impacts your ability to access patient information.

This resource may be shared with patients to address some of the common questions about dental coverage and where to go when they are experiencing challenges with their dental plan. 

When starting a new business one of the first things to consider is a business structure. Legally, your business structure options include sole proprietorship, general partnership, limited partnership, and corporation.

Dental credentialing is the first step in is the process of a dentist entering into a contract with a dental benefit / insurance carrier. Learn more about it in this section of the resource.

Marketing and advertising are critical for a dental practice to establish itself successfully and to maintain practice goals. This article describes different methods of marketing and advertising, summarizes how the Dental Practice Act, CDA Code of Ethics, HIPAA and federal communication laws impact a dental practice’s marketing and advertising efforts and includes a Q&A.

Developed by a long-time information technology veteran and electronic health records expert, these checklists will help you start the transition to a new software.

Sample letter to patient discussing the necessity of radiographs. Courtesy of TDIC.

Use for existing minor patients whose legal guardians of record have experienced a relationship change (divorce). Send a letter to both parents; responses will help you determine if you need to update the patient information and patient financial agreement.

A new year means updated regulations to keep your practice in compliance. Get the latest on electronic prescribing, C.E. certificates and license renewal in this quarter’s Practice Health Check.

Consider this checklist a comprehensive overview of areas and tactics to consider when creating your practice’s external marketing plan.

Evaluate your employment practices including employee licensure and training cycles, performance management and get ahead of the California CalSavers Retirement Savings Program mandate.

How strong are your practice systems? Answer three questions to find out.  A dental practice requires clinical expertise and strong…

Comparing processors to their competitors can be a daunting task. There is no easy way to do an apples-to-apples comparison, but we will provide you with some of the secrets of the trade, including the types of fee and pricing schedules in the marketplace

This FAQ offers do's and don'ts on how to have patient discussions regarding their dental benefit plans.

Tool to utilize during the patient financial discussion to document financial options presented, patient obligation and financial consent.

CDA is hearing from more members who have questions about the financial, legal and operational structure of a single-unit dental practice with multiple partners. If you are considering a group practice, use the information compiled here to help you evaluate prospective partners.

This form should be completed by each new patient or a new patient’s legal guardian. Additionally, this form should be reviewed at each patient appointment with changes noted and signed for. Used with permissions from TDIC.

Form designed for a provider who wishes to collect more in-depth dental health history that is not covered on the Confidential Health History Form, as well as assess the patient’s oral health and/or cosmetic concerns.

Establishing a transparent patient financial policy is critical for setting clear expectations and maintaining a straightforward working relationship

Dentists are encouraged to review and analyze their procedure fees annually to ensure their usual, customary and reasonable fees will keep pace with several factors, including the state of the economy. The material, laboratory, technology and labor costs for the provision of some dental procedures can change over time and should be factored into consideration.

Use this resource to audit charts to ensure financial integrity is being maintained by all people involved.

Resources to support patient rights regarding immigration enforcement.

As an international dental student (IDS) at an accredited IDS program, it is best to research and understand the process to obtain work visas in the United States at least 12 months before graduation. This section covers the various types of work visas applicable to international dentists who have completed an IDS accredited program in the United States. 

Sample informed consent forms to aid in the face-to-face informed consent discussion between the dentist and patient. Available in English, Chinese, Japanese, Korean, Russian, Spanish, Tagalog, Traditional Chinese, and Vietnamese.

Informed Refusal of Treatment to be signed by patient, provider and witness to document the discussion between the patient and provider on risks of declining recommended treatment.