In-Office Vaccine Administration Resources

Resources

• Vaccine Administration Checklist
• Preventing Vaccine Administration Errors
• Reporting Doses Spoiled, Expired, or Wasted (including Moderna booster doses)
• Receiving Redistributed Small Orders
• COVID-19 Vaccine Eligibility Chart | Spanish
• COVID-19 Vaccine Product Guide
• CDPH COVID-19 Treatments Webpage
• Missed Vaccination Opportunities and Wastage
• CDC's Interim Clinical Considerations for Use of COVID-19 Vaccines

Provider Office Hours
Attend weekly CDPH webinars to hear updates from the COVID-19 Vaccination Program and have your questions answered.

• Fridays 9–10 AM (Password: Immunize!)
• Archived Sessions | Frequently Asked Questions

COVID Call Center for Providers

• For Program information: email [email protected] or call (833) 502-1245 (Monday – Friday, 8AM–6PM)

myCAvax Help Desk

• For technical issues (password resets, etc.): email [email protected] or call (833) 502-1245, option 3 (Monday – Friday 7AM – 7PM, Saturday – Sunday 8AM – 1PM)
• System-related training materials are available via the Knowledge Center in myCAvax and at EZIZ.org/COVID

My Turn Help Desk

• Onboarding: email [email protected]
• Technical support for My Turn Clinic: email [email protected] or call (833) 502-1245, option 4 (Monday – Friday 7AM – 7PM, Saturday – Sunday 8AM–1PM).
• Job aids, demos and training opportunities