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Practice Management

CDA’s Smile Crew CA dental assistant training programs expand to additional areas around state

CDA’s pilot dental assisting training programs continue to be successful ― placing most of their participants in open dental positions in California. Now, the training programs, which teach participants the basic skills for a dental assisting career, are coming to two additional regions in the state.

February 10, 2022 |Education and Events, News Articles, Online Learning, Practice Management, Staffing & Training

The Employee Manual is an Important Tool for Communicating Employment Conditions and Expectations

Prioritizing job duty training over educating new employees about crucial office policies can lead to miscommunication and increased risk of misconduct. Minimize risk by documenting your practice’s employment policies, with resources from CDA and TDIC.

February 2, 2022 |Employment Practices, Leadership and Practice Ownership, News Articles, Office Policies & Manuals

How and when to notify patients of COVID-19 exposure in the dental office

CDA’s Practice Support and The Dentists Insurance Company have experienced and increase in calls from dental offices that are unsure of how or if they are required to notify patients after a dentist or staff member tests positive for COVID-19.

January 27, 2022 |Employment Practices, News Articles, Practice Management, Regulatory Compliance

Pacific Dugoni School of Dentistry dean appointed to governor’s council guiding health care workforce training, education

California dentists have a new voice at the table in state government. Gov. Gavin Newsom has selected Nader A. Nadershahi, DDS, MBA, EdD, dean of the University of the Pacific, Arthur A. Dugoni School of Dentistry to serve on a brand-new council that is responsible for helping to coordinate workforce education and training to meet the state’s health care needs.

January 24, 2022 |Advocacy, News Articles, Practice Management, Staffing & Training

Romance, risks and regret: The drama of interoffice dating

Outside the workplace, romance may know no bounds. But, if an office romance ends badly, the collateral damage could be much more than you or your practice’s reputation can afford. See case studies and get guidance.

December 7, 2021 |Employment Practices, News Articles, Practice Management

Romantic relationships with patients: Your obligation as the employer

Is it ever okay to date patients? The unqualified answer is simply no. When it comes to matters of the heart, however, objectivity can be compromised. Read a case study from The Dentists Insurance Company, and learn steps you can take as a practice owner.

November 2, 2021 |News Articles, Patient Care, Practice Management, Risk Management/TDIC

Ransomware on the Rise: Steps To Protect Your Practice and Systems From Cyber Disruption

When a cyberattack hits, your practice comes to a screeching halt. A compromised system can mean no access to schedules, billing or patient records. Learn how to proactively protect your systems, prevent cyber incidents and responsibly respond to a ransomware attack.

October 1, 2021 |News Articles, Practice Management, Regulatory Compliance, Risk Management/TDIC

Saving time and staying safe with paperless documentation

Analysts who answer The Dentists Insurance Company’s Risk Management Advice Line field thousands of calls about practice challenges — many of which are related to navigating paper and digital documents.

September 2, 2021 |News Articles, Practice Management, Regulatory Compliance, Risk Management/TDIC

Handling conflicts with confidence: Tools to reduce tension and risk

In 2020 alone, The Dentists Insurance Company’s Risk Management Advice Line received 18,018 calls from dentists seeking support to navigate practice challenges. It’s a number that illustrates the myriad conflicts dentists navigate today as well as the need for tools to help them de-escalate potential crises. 

April 5, 2021 |Leadership and Practice Ownership, News Articles, Risk Management/TDIC

New law expands suspected child abuse and neglect reporting requirements; dental practice employees could be mandated reporters

A new law that expands the list of individuals who are required to report suspected child abuse and neglect could apply to certain dental practice employees. 

February 3, 2021 |Employment Practices, Laws & Regulations, News Articles, Practice Management

FDA expands expiration period of oral rinse recall due to possible microbial contamination

Sunstar Americas Inc. has expanded its voluntary nationwide recall on its prescription oral rinse. The FDA on Dec. 28, 2020, published an updated announcement expanding the expiration period from Dec. 31, 2020, to Sept. 30, 2022.

January 19, 2021 |Employment Practices, News Articles, Practice Management

Paid Family Leave benefits expand to military families Jan. 1, 2021

Military families will be eligible for Paid Family Leave benefits beginning Jan. 1, 2021. Dental practice owners are encouraged to update their employee handbooks regarding military exigency and Paid Family Leave benefits.

December 2, 2020 |News Articles, Practice Management, Regulatory Compliance
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