Guidelines for behavior should exist when practice team members interact with one another outside of the office. TDIC’s Risk Management analysts encourage dentists to promote high standards of behavior inside and outside of the office by clearly defining professional boundaries.
Handling unhappy patients can be an unfortunate reality of practice ownership. On the rare occasion anger escalates to aggression, be mindful of your obligation to provide a safe working environment for your employees. Follow guidance for safe and appropriate de-escalation tactics.
In-office dental assistant training has arrived for the many CDA members who continue to have challenges finding and hiring qualified dental assistants for their practice. The curriculum provides 12 weeks of supportive online learning for use alongside in-office training.
Abyde software guides practices through mandatory HIPAA compliance requirements, making compliance programs easy and sustainable for dental practices of any size.
Questions arise regarding if and when dentists should consider dismissing patients. Recent calls to TDIC’s Advice Line showcase the unique complexities of dismissing patients prior to completion of treatment.
The 2022-23 state budget signed by Gov. Gavin Newsom includes all of CDA’s priority asks, making significant gains for dentistry and oral health with major investments in health care workforce development.
Dental assistant training programs are successfully placing graduates in California dental practices. One recent graduate, Liz Martinez, changed her career as a result of the COVID-19 pandemic and is now employed by a dental practice in San Francisco.
Dental staffing shortages may make it tempting to offer a position to the first person who turns in an application, but a measured approach to hiring is recommended. Time and planning invested in your practice’s hiring process will save you money, maintain consistency and reduce risks of bad hires.
Along with the benefit of compliance with state regulations to prevent controlled-substance abuse, ePrescribing can improve clinical care and efficiency.
Reduce practice costs with effective inventory control. Best practices for inventory control include creating a shopping list, reducing redundancy, setting a supply budget and assigning specific inventory roles and responsibilities.
CDA encourages dentists to take steps to determine if a patient portal is right for their practice. Consider the needs of your staff and patients before investing in portal software.
CDA’s legislative and budget advocacy agenda for 2022 is focused on two key areas: addressing dental workforce shortages that have been exacerbated by the COVID-19 pandemic and expanding access to dental care for vulnerable populations.
