News Articles

Put a stop to fake invoices with sample letter from CDA Practice Support

Fake invoices from at least one company are making the rounds in California, with several dentists contacting CDA for advice on how to handle the scam. The dentists, including CDA members in Bakersfield, Fresno and Los Angeles, report receiving invoices from Pinnacle Medical Supply for products that neither they nor any of their staff members ordered.

June 6, 2019 |News Articles, Practice Management

TDIC earns endorsements from state and local dental organizations

The Dentists Insurance Company has earned endorsements from four dental organizations: Washington State Dental Association, Oregon Dental Association, Idaho State Dental Association and Seattle-King County Dental Society. The renewed endorsements from organized dentistry validate the strength of TDIC and the trust that the profession has in an insurance company that protects only dentists.

June 5, 2019 |News Articles, Risk Management/TDIC

The three essential functions of your employee manual

When it comes to your dental practice, one of the most important documents in your HR toolkit is your employee manual. Not only can definitive employee policies resolve disputes, but they can thwart issues before they arise, protecting both the employer and the employee from any sort of misperception and the potential for litigation.

June 4, 2019 |Employment Practices, News Articles, Office Policies & Manuals

Becoming a California-licensed RDA

CDA Practice Support developed and published in April two new resources for practice owners who wish to help put their staff on the proper path to become a California-registered dental assistant. Both resources are in a one-page format that is easy to follow.

“Steps to Becoming a California-Registered Dental Assistant” outlines the required hours of work experience or formal training and dental board-approved courses that must be completed prior to taking the written RDA licensure examination. Final steps for completing and mailing the application are included.

May 23, 2019 |News Articles, Practice Management, Staffing & Training

Depression screening: Not a legal obligation, but an ethical one

In a perfect world, all patients would receive the care they need to improve their health. But too often patients hesitate to seek the care they need, especially when it comes to mental health. It is an unfortunate reality that there is still a stigma associated with mental illness, and those in need of treatment don’t always ask for help.

May 22, 2019 |News Articles, Risk Management/TDIC

California-contracted dentists should prepare for a quality assessment review, says Delta Dental

Delta Dental of California notified California dentists in its FYI newsletter that dentists should be prepared for a quality assessment review. CDA members are encouraged to review the on-site QA review checklist provided in the April 9 newsletter to ensure compliance.

May 14, 2019 |Delta Dental, Dental Benefit Plans, News Articles

After wildfires, California dentists make progress, recall generosity

Five months after the catastrophic Camp and Woolsey wildfires tore through more than 250,000 acres in Northern and Southern California, life and work are far from routine for dentists who lost their practices or homes — or both — in the fires. But many are beginning to find some semblance of daily structure and make long-term plans with the help of their colleagues and the dental community.

May 6, 2019 |CDA Foundation, News Articles

Compliance essentials: Hiring and paying temporary employees

Commonly, a dental practice will hire a temporary dental assistant, hygienist or front-office staff to fill in briefly for employee sick days, when the practice’s needs have increased or for an employee’s long-term leave of absence. CDA Practice Support finds that many employers are still puzzled about the requirements when hiring, classifying and properly paying these short-term employees.

April 9, 2019 |Employment Practices, Hiring, Firing & Performance, Laws & Regulations, News Articles

New infection control standard for procedures that expose dental pulp

When performing procedures on exposed dental pulp, water or other methods used for irrigation must be “sterile or contain recognized disinfecting or antibacterial properties,” according to a new requirement that all licensed dentists in California must follow beginning Jan. 1, 2019.

November 27, 2018 |Advocacy, Infection Control, Legislation, News Articles, Patient Care, Regulatory Compliance

New opioid laws will affect dentistry in 2019 and beyond

Many bills were introduced over the past year to combat the opioid epidemic in California, as CDA previously reported. Here is an overview of CDA-supported legislation in the areas of e-prescribing, informed consent, interstate data sharing and prescription-pad requirements, that Gov. Jerry Brown signed into law in September and how these bills will affect the practice of dentistry.

October 31, 2018 |Advocacy, CURES (Controlled Substance), Legislation, News Articles, Patient Care, Regulatory Compliance

Mandatory CURES consultation in effect

Beginning Oct. 2, all licensees authorized to prescribe, order, administer, furnish or dispense controlled substances in California must, with some exceptions, check a patient’s prescription history in CURES 2.0 before prescribing a Schedule II-IV substance, as CDA first reported in April. One notable exemption to mandatory CURES consultation that applies to dental care and that CDA helped secure is summarized here.

September 19, 2018 |CURES (Controlled Substance), News Articles, Regulatory Compliance

Employment separation in the dental practice: How to prepare

Every employee’s employment life cycle ends eventually, whether due to resignation, retirement, termination or other reason. In the dental office, any employee who separates should do so in a structured and professional manner with minimum disruption to the patients, staff and practice. Still, depending on what triggers an employee’s departure, separation can be an awkward situation for employers to navigate. Such discomfort can be lessened if clear policies and practices are in place.

August 9, 2018 |Employment Practices, Hiring, Firing & Performance, News Articles, Office Policies & Manuals
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