News Articles

The online orthodontics company SmileDirectClub must remove certain conditions from its refund policy for U.S. customers and release more than 17,000 customers nationwide from those provisions in the company’s nondisclosure agreements as a result of a lawsuit settled last week. 

Dental practices must print and display in the workplace six revised posters issued by the U.S. Department of Labor, California Civil Rights Department and Califoria Department of Industrial Relations.
 

Important new and ongoing services for Medi-Cal Dental patients include language translation and free transportation to and from their appointments. Learn about all the services available, as well as assistance and training to help dentists establish and provide care for Medi-Cal Dental patients. 

The recording of conversations between dentists and patients can pose significant risks to dental professionals, including potential HIPAA violations, loss of control over the use of the recording and legal issues related to consent. Dentists should take steps to protect patient privacy.

In a live virtual meeting on May 10, members learned about CDA’s litigation against Delta Dental of California and key legislation to improve dental plan transparency and coverage. The presenters also highlighted tools and resources available to CDA members to help ease dental plan frustrations and challenges. 

A new safety needle is on the market and is now the fifth safety needle, or safety sharp, available to California dentists. Dental practices that do not use safety sharps should evaluate the NopoGuard as part of the Cal/OSHA-required documentation.

Local dental societies and dentists have successfully launched dental assistant training programs to provide effective, accelerated training to the labor force in their areas. Some of these utilize CDA’s Dental Assistant Training curriculum. Learn more about these local programs and CDA’s upcoming Smile Crew CA Dental Assistant Training Bootcamp. 

CDA encourages dentists to review continuing education requirements as the dental board resumes conducting C.E. audits. Common C.E. deficiencies include failure to complete a mandatory C.E. course, the minimum required units for license renewal or a course from an approved provider.

The CDA Foundation is pleased to report that the Ukraine Relief Fund raised $41,000 through the generous support of CDA members and other donators. CDA and TDIC also contributed to the fund. 

For the first time since 2019, California dental students were able to meet in person with legislative staff and have a meet-and-greet with Assemblymember Jim Wood, DDS, at the state Capitol as part of CDA’s Grassroots Advocacy Days.
 

The state of California is reviewing Medi-Cal eligibility. Dentists can share outreach materials with their Medi-Cal patients to help ensure they receive important information and updates about their coverage. 

A breakdown in communication is often the underlying factor in negative online reviews, lawsuits or complaints. TDIC’s Risk Management analysts explain how a confirming communication climate in the dental office reduces risk and share ways to create one.